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Customer Service
Order Status and Tracking
Orders received before 12:00 PM PST (Monday - Friday) will be accepted for processing (and shipping if In-Stock) on the same day. Those orders received after the daily cut-off time (12:00 PM PST) will be accepted the next business day for processing.
For assistance, contact us.
You can always find out the current status of your order by following the link
included in the order confirmation email you received.
If you didn't receive the email, enter your Order ID here (it will bring you to Yahoo! page) or
contact us to check on its status.
Terms and Conditions of Use and Sales
Please find our terms and conditions of use and sales at the following link:
Return Policy
If you are not satisfied with your purchase of a Sena product,
you can contact us within 14 business days of the receipt of the product to arrange refund or exchange.
If you believe you have DOA (Dead On Arrival) products, please contact us within 30 calendar day
of the receipt of the product for replace or repair. For more details about
return and DOA (Dead On Arrival) products policy, please follow the link below:
Warranty
Any product offered by BuySena.Com is warranted by the original manufacturer's warranty.
A limited warranty statement is provided within each product packaging.
For more detailed information on the warranty policy for Sena products,
please read our warranty statements:
Contact Us
If you can't find what you are looking for, please contact us at the link below:
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